Support FAQs

How do I reset my password?

Your password can be reset from this link: Lost Password.

How do I print my certificate?

In the course progress on My Course Dashboard the completed quiz for the Course Evaluation has a link to the reprint the certificate.

The certificate must be printed with the browser-enabled plug-in for Adobe Reader. To print right-click anywhere on the certificate and select print. This will bring up the print dialog so that you can select a printer and you can print your certificate.

I am having a problem with the course how can I get support?

Please go to our contact us form and leave as much detail as you can regarding the issue you are having and include information such as computer operating system, web browser, and the versions of the software you are using to access the course. The Contact Us form is located here: Contact Us.